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FREQUENTLY ASKED QUESTIONS

  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
  • Why is shopping on ROOTLESS.FASHION unique?
    Heritage, uniqueness and innovative spirit drive us to concquer the highest peaks of excellence. Thanks to our numerous online and in-store services, you will be able to enjoy a seamless shopping experience. Online orders can be placed using a wide range of secure payment methods and delivery options. You can choose to have them delivered at a private address or at one of our boutiques.
  • Can I place an order over the phone?
    If you need advice or assistance, simply contact our Client Service to get started. ROOTLESS style advisors are there for you! When getting together at the check out of your new order, you can choose to receive a direct payment link to your email. You will finalize the payment operation with one click, in the safest way!
  • Can I cancel or modify my order?
    As soon as you confirm your purchase online, we begin preparing the order to ensure timely delivery. Should you need to cancel your order before shipping, contact us and we will do our best to accommodate your request if the packing of the garments has not been initiated yet. In case the order has already been shipped, you will be eligible to return or exchange your selected item/s following our Return Policy
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